Research/Technical Note
Implementing Automated Bots Across Retail Shopping Management with an Example of SPAR Ikeja, Nigeria
Egbunu Justin Ogala*
Issue:
Volume 10, Issue 3, June 2025
Pages:
45-57
Received:
29 October 2024
Accepted:
4 December 2024
Published:
25 June 2025
DOI:
10.11648/j.ajmse.20251003.11
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Abstract: Effective logistics is critical for superstores to ensure the right products reach shelves in response to customer demand. SPAR Nigeria Ltd., operating under a franchise from its South African parent company, serves a high volume of customers, necessitating reliable and authentic product availability. To address this, SPAR has established an integrated warehouse within its superstore locations, enabling direct restocking without an advanced Warehouse Management System (WMS). This paper examines efficient and safe replenishment techniques that minimize reliance on heavy machinery such as forklifts, reducing hazards and congestion in controlled spaces. Using the CAM methodology, we analyze a simulated Automated Guided Vehicle (AGV) system designed to respond to shelf picker requests. The AGVs follow predefined floor-path nodes, reducing employee walking time and streamlining shelf replenishment. This approach enhances operational efficiency, integrates technology for ergonomic improvements, and accelerates restocking processes while optimizing workforce productivity.
Abstract: Effective logistics is critical for superstores to ensure the right products reach shelves in response to customer demand. SPAR Nigeria Ltd., operating under a franchise from its South African parent company, serves a high volume of customers, necessitating reliable and authentic product availability. To address this, SPAR has established an integr...
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